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Digital products
Codes and accounts cannot be returned after delivery because they activate instantly — but if a code doesn’t work or an account has an issue, we replace it or refund you.
Consoles & accessories
Exchange or return within 14 days of delivery if the item is sealed and in original condition, or immediately for manufacturing defects.
How to request a refund
Message us on WhatsApp with your order number and photos — we reply within 24 hours. Refunds go back to the original payment method within 3–14 business days.
