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Account activation guide

Step-by-step PS5 & PS4, Primary & Secondary.

Pick your console and account type and follow the steps. Stuck? Message us on WhatsApp.

  1. 1

    From the home screen choose your profile icon → "Add User" → "Get Started" and sign in with the email and password you received.

  2. 2

    Go to Settings → Users and Accounts → Other → Console Sharing and Offline Play and press Enable.

  3. 3

    Open the Library from the account user and download the game.

  4. 4

    Switch back to your own user and play — online and offline.

Never change the email, password or enable 2-step verification on the account — it voids the warranty.

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